In February 2009, Hewitt fielded a survey on HR outsourcing to learn how U.S. organizations manage their HR services and how strategies might be changing in the current economic environment.

In particular, we sought to learn the following:
* What motivates companies to outsource their HR services
* What HR services are most likely to be managed by outside providers
* What attributes companies look for when selecting HR service providers
* How companies measure the succes of their outsourced HR services
* Whether the expetations of HR outsourcing align with the actual results
* How companies are responding to the weakened economy